Frequently Asked Questions

Q: I’ve never been kayaking before – is it hard? 

A: Everybody gets a lesson on land before they go out. Our guides are trained and certified to make sure you have a fun and enjoyable experience. We also take breaks and get out and stretch our legs. We might even go for a swim in the hot summer months! 

Kayaking is much easier than canoeing – your center of gravity is lower, and our top-of-the-line kayaks and paddles are lightweight and efficient.

Q: What happens if it rains?

A: In the case of inclement weather that leads to unsafe or unpleasant conditions, we will cancel the tour and offer each participant the option to reschedule or receive a refund. We strive to provide at least two hours notice for weather related cancellations, however if unsafe conditions arise we will cancel at that time.

Q: Does a three hour tour mean three hours of paddling? 

A: The stated time of the tour corresponds to the duration of the whole experience. We start with a kayaking demo on land, get everybody geared up with their kayaks and PFDs, then get in the water. During the tour, we will take a break on land to stretch, drink water and take pictures.

Q: How many guides come on each tour?

A: We maintain a ratio of at least 1 guide for 8 participants.

Q: What gear do I need to bring?

A: All equipment is provided: kayak, paddle and PFD (Personal Flotation Device, i.e. life jacket).

Q: What do I wear? Can I bring my cell phone?

A: Wear lightweight comfortable clothing with a bathing suit underneath if you’d like to swim. You should wear shoes that can get wet – preferably water shoes or boat shoes, but old sneakers are fine too. You must keep your shoes on at all times.

We recommend that you put your cell phone in a waterproof case that you can wear around your neck. You can also place it in 2 small ziplock bags and zip it into your life jacket. Our guides all have Dry Bags, and they can carry them for you and hand them to you when you want to take a picture. However, we cannot guarantee that they won’t get wet.

Q: Do you have a bathroom and a place to change?

Our office bathroom is available for use before and after tours. There are 2 Port-a-Potties located at the riverfront where your trip begins and ends, and one on Bannerman’s Island if you’re doing the Walking Tour.

Q: Is there a minimum or maximum age to participate?

A: Our minimum age is 12 for single kayaks and 9 if accompanied by an adult in a 2 seater kayak. There is no upper age limit, and many of our guests are seniors.  

Q: What kind of kayaks do you have? Do you have ‘doubles’? My partner and I REALLY want to go together!

A: Our single seat kayaks are Wilderness Systems Pungo 120s and 125s, 2 seaters/tandems are Wilderness Systems Pamlico 135s.  The quality of the kayak greatly influences your experience. Our kayaks have large open cockpits, excellent stability, and track very well. They inspire confidence and allow for extended periods on the water. Our Pungo 125s have a weight capacity of 425lbs. 

Q: Can I bring my own kayak?

A: Get in touch with us if you’d like to bring your own kayak on one of the tours.